Privacy Policy

Aceves Landscaping Design(“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a quote, or contact us, and how we use and protect that information.

• Quote and contact requests: name, email address, phone number, property address, project details, and any photos or notes you provide.
• Chat widget: messages you send through the on-site chat assistant and the conversation context they create.
• Technical data: IP address, browser/device type, pages visited, and referring URL, collected through standard server logs for security and analytics.

• Respond to your quote request or message
• Schedule and perform the work you ask us to bid on or complete
• Communicate about scheduling, pricing, and project updates
• Maintain business records as required by law
• Improve our website and protect against abuse

We do not sell your personal information. We do not share your contact details with advertisers or unrelated third parties.

We share the minimum information needed with the following providers to operate the website and contact you back:

• Resend — to deliver quote-request and contact emails to our inbox
• Hosting provider — to serve this website
• AI chat provider — if you use the chat widget, your messages are processed by an AI service over an encrypted connection to generate responses

Our website uses only essential cookies needed for basic functionality and language preference. We do not use advertising cookies or cross-site tracking.

We retain quote requests and customer correspondence for as long as needed to service the inquiry and, if work is performed, to maintain business records required by tax and accounting laws (typically at least 4 years). Server logs are typically rotated within 30 days.

All traffic to our website is encrypted with HTTPS/TLS. We take reasonable steps to protect the information you share with us, but no system is 100% secure. If you believe your information has been compromised, please contact us.

You can:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information — we may need to retain certain records to comply with tax and accounting laws
• Opt out of any non-essential communications at any time

To make a request, email info@aceveslandscapingdesign.com.

Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.

Questions about this Privacy Policy? Contact Aceves Landscaping Design at info@aceveslandscapingdesign.com or (224) 432-9616.